Household and Energy Bills
Help with your household costs including energy bills and keeping homes warm.
Severn Wye Community-based Energy Advice
Our community-based advisers in Ceredigion visit people at home to offer support with fuel debt and energy use.
Call us Monday to Friday, 9am to 5pm to see if we can offer you a visit: 0800 170 1600
Severn Wye Advice and Support Page
Water bills
Dŵr Cymru has a number of ways that may be able to help you and make your bills more affordable.
Cost of living support | Dŵr Cymru Welsh Water (dwrcymru.com).
Warm Home Discount Scheme
The Warm Home Discount Scheme is a one-off £150 discount off your electricity bill. If you’re eligible, your electricity supplier will apply the discount to your bill. You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible.
Warm Home Discount Scheme: Overview - GOV.UK (www.gov.uk)
Cost of Electrical Appliances
Check how much your electrical appliances cost to use on the Citizens Advice website.
Energy Efficiency Schemes
Schemes to improve energy efficiency in the home.
Cold Weather Payments
If you receive Pension Credit, Income Support, income-based Jobseeker’s Allowance, income-related Employment and Support Allowance or Universal Credit you will automatically receive a one-off Cold Weather Payment from the Government each time it gets very cold.
Winter Fuel Payment
If you were born before 23 September 1958 you could get either £200 or £300 to help you pay your heating bills for winter 2024 to 2025. There is more information on UK Government website - Winter Fuel Payment
If you have heard about the changes to Winter Fuel Payments, please be aware that you must apply for Pension Credit by 21 December 2024 to qualify for the 2024 to 2025 Winter Fuel Payment.
Club Cosy - Ceredigion Fuel Clubs
Ceredigion Oil clubs can help you save money, connect to our community and reduce carbon emissions.
Discretionary assistance fund (DAF)
In certain circumstances you may be eligible for an Emergency Assistance Payment (EAP) or Individual Assistance Payment (IAP). Find out if you could receive a grant from the Welsh Governments Discretionary Assistance Fund (DAF) page.
Free period products
Ceredigion County Council in partnership with Ceredigion Youth Council aim to promote period dignity and tackle period poverty through its use of Welsh Government’s Period Dignity Grant.
Nest
Nest is here to help with free, impartial advice you can trust. Nest can provide you with energy efficiency advice and if you are eligible, offer support to install energy efficiency improvements in your home. Get more information about the support and energy saving advice Nest can provide from their website.
Mortgages: Help to Stay Wales Scheme
The aim of this scheme is to reduce your existing monthly mortgage payments to an affordable level to allow you to continue to live in and own your own home. It offers help to homeowners who are in financial difficulty in paying their mortgage commitments to their primary lender through offering support via a shared equity loan.
If you struggling to meet your mortgage payments and your household income is lower than £67,000, the value of your home does not exceed £300,00, you live in Wales, and this is your only home then you may be eligible for help. Visit the Welsh Government website for further information.