Accessibility statement for www.ceredigion.gov.uk
This accessibility statement applies to the www.ceredigion.gov.uk website. It does not apply to content on ceredigion.gov.uk subdomains (for example forms.ceredigion.gov.uk).
This website is run by Ceredigion County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- some video streams do not have captions
- third party content that’s under someone else’s control
- you cannot modify the line height or spacing of text
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Customer Services by emailing clic@ceredigion.gov.uk or calling 01545 570881.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email clic@ceredigion.gov.uk
- call 01545 570881
- Full Contact Details
We’ll consider your request and get back to you in 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Ceredigion County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Issues with PDFs and Word documents
- some PDF documents do not have specified headings or the headings do not follow a logical order and the first heading is not a H1, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 1.3.1 (adaptable)
- some PDF documents do not have a defined title, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 2.4.2 (navigable)
- some PDF documents do not specify a default language, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 3.11 (readable)
- some PDF documents are not tagged, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 1.3.1 (adaptable)
We have created guidance for staff on how to make accessible documents. We aim to make all our essential PDF documents published after 23 September 2018 accessible by September 2030.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Preparation of this accessibility statement
This statement was prepared on 03 September 2024. It was last reviewed on 05 September 2024.
Our website is tested weekly by Silktide